FAQ & Resources
Party Rentals Resouces
As the host of a large and important event, there’s no doubt that you’re feeling the pressure. With out-of-towners to accommodate and the daunting task of feeding and entertaining your guests, it’s natural to feel overwhelmed. Our guidebook will help you get started and take a load off your shoulders!
Equipment Rentals Resources
When it comes to completing a project, rental equipment can be a lifesaver. It helps you get the job done without breaking the bank on costly equipment you may use only once. However, regardless of the length of rental time, it’s essential to inspect the equipment before use, as well as perform basic maintenance to ensure it works efficiently and make sure it’s returned in excellent condition. This guide offers four tips to properly maintain your rental equipment.
Frequently Asked Questions
Find detailed information on how our rental programs. Please don't hesitate to reach out if you have any questions that aren’t listed here,
What are some general guidelines when renting equipment?
1 - Know your equipment. The most damaging and dangerous thing to rental equipment is using it improperly. Ensure you understand how to operate your rental equipment in the way it was intended. This is an important factor to avoid injury to yourself and to prevent damage to the machine. Read the manuals or directions that came with the equipment and actively follow them. Make sure you get the right equipment for the job and contact our rental experts if you have any questions that need answering.
2- Inspect the Equipment before and after use. Taking a few minutes to check the equipment before and after each use will help avoid problems. Check the oil, fuel, lubricants and grease, adding more as necessary or ask one of our trained staff to service the equipment for you.
2- Inspect the Equipment before and after use. Taking a few minutes to check the equipment before and after each use will help avoid problems. Check the oil, fuel, lubricants and grease, adding more as necessary or ask one of our trained staff to service the equipment for you.
Does the equipment need to be cleaned before returning?
Yes, otherwise a cleaning fee may be applied. A buildup of dirt, debris, and grime that is left on the machine for long periods of time can significantly reduce equipment lifespan and effectiveness. For heavy equipment, make sure you keep the breathers clean to avoid contamination that may get sucked into the cab. The electronics in the cab are susceptible to breakdown if exposed to mud, dirt and dust so make sure to keep the instrument panel and dashboard clean to avoid equipment failure. Sending a clean machine back to your rental services provider in East Kootenays will help them identify and correct any problems with it. It also leaves the equipment in prime working condition for your next rental.
Is Fuel included?
No. The equipment is delivered with a full fuel tank. If refueling is necessary, it is your responsibility to refuel the equipment, otherwise, you will be charged a refueling fee.
Am I responsible for damages?
In most cases, yes. Incidental damage may be covered by the Damage Waiver. For complete details on our rental policies, please refer to the Terms & Conditions outlined in the provided Rental Agreement.
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